OD Help
Products
2 minutes read
OD Help is a fully self-hosted support and knowledge management system for Joomla.
Manage customer requests, organize your support workflows, and turn solved questions into a growing knowledge base - all from your own Joomla installation.
No external support platform. No third-party dependency. Keep your customer communication and support data under your control.
Built for developers, agencies, and product vendors.
Self-Hosted
Run your support directly in Joomla. No external SaaS required.
Structured Workflows
Manage requests with clear categories, statuses, and workflows.
Knowledge Base
Turn solved tickets into searchable answers for your customers.
Keep Every Request Moving Forward
Track requests from open to answered, solved, and closed - so your support team always knows what needs attention.
Everything You Need to Manage Support
Your Support at a Glance
See open requests, recent activity, and what needs attention - all in one clear dashboard.
Key Features
- Support activity overview
- Open and unresolved requests
- Recent entries
- Quick actions
- Filtering and search
- Bulk management
Gallery
Dashboard
Entries
Products
Topics
Settings
Dashboard
New Entry
Staff Queue
Legal
Contact Us
Email: suite@octi-design.at
Support: support@octi-design.at
Address: Sonnhalb 35, 5511 Hüttau, Salzburg, Austria
